Privacy Policy

This Privacy Notice for Relynt, Inc. ("we," "us," or "our") describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you visit our website at http://www.getrelynt.com, download and use our mobile application (Relynt), or engage with us in other related ways, including any marketing or events.

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at privacy@getrelynt.com.

1. What information do we collect?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, participate in activities on the Services, or otherwise contact us.

Personal Information Provided by You. The personal information we collect may include: names; email addresses; phone numbers; billing addresses; debit/credit card numbers; and job titles.

Sensitive Information. We do not process sensitive information.

Payment Data. We may collect data necessary to process your payment if you make purchases, such as your payment instrument number and the associated security code. All payment data is handled and stored by Stripe; you may find their privacy notice at https://stripe.com/privacy.

Third-Party Login Data. We may provide you with the option to register using your existing Google or Microsoft account. If you choose to register this way, we will collect certain profile information from that provider.

Application Data. If you use our application(s), we may also collect mobile device access (such as your calendar, contacts, and reminders), mobile device data, and push notification preferences, depending on the permissions you grant. You can change these in your device's settings.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

In Short: Some information — such as your IP address and/or browser and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and information about how and when you use our Services. We collect this primarily to maintain the security and operation of our Services and for internal analytics and reporting. We also collect information through cookies and similar technologies, including log and usage data and device data.

Information collected from other sources

In Short: We may collect limited data from public databases, marketing partners, social media platforms, and other outside sources.

To enhance our ability to provide relevant marketing, offers, and services and to update our records, we may obtain information about you from public databases, joint marketing partners, affiliate programs, data providers, social media platforms, and other third parties. This information may include mailing addresses, job titles, email addresses, phone numbers, intent data, IP addresses, and social media profiles, for purposes of targeted advertising and event promotion.

2. How do we process your information?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

• To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account and keep it in working order.
• To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.
• To respond to user inquiries and offer support. We may process your information to respond to your inquiries and resolve any potential issues.
• To send administrative information to you. We may process your information to send details about our products and services and changes to our terms and policies.
• To send you marketing and promotional communications. We may process your information for our marketing purposes, in line with your preferences. You can opt out at any time.
• To protect our Services. We may process your information to keep our Services safe and secure, including fraud monitoring and prevention.
• To identify usage trends and improve our Services. We may process information about how you use our Services so we can improve them.
• To determine the effectiveness of our marketing. We may process your information to better understand how to deliver relevant campaigns.
• To comply with law and protect vital interests. We may process your information to comply with legal obligations or to protect an individual's vital interest.

Purposes and your choices

The processing purposes below correspond to those reflected in our cookie banner and preference center. Where we rely on consent, the purpose is off until you opt in (in the EEA, UK, and Switzerland); where we rely on legitimate interests or provide notice, it operates unless you opt out (in the United States). Strictly necessary, security, and legal purposes are always on and cannot be disabled.

You can manage these choices through our cookie banner, our "Your Privacy Choices" page, and the unsubscribe link in our emails. We honor the Global Privacy Control (GPC) as an opt-out of advertising-related "sharing."

3. What legal bases do we rely on to process your information?

In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason to do so under applicable law.

If you are located in the EU or UK, this section applies to you.

The GDPR and UK GDPR require us to explain the valid legal bases we rely on to process your personal information. We may rely on the following:

• Consent. We may process your information if you have given us permission to use it for a specific purpose. You can withdraw your consent at any time.
• Performance of a contract. We may process your information when necessary to fulfill our contractual obligations to you, including providing our Services.
• Legitimate interests. We may process your information when reasonably necessary to achieve our legitimate business interests, where those interests do not outweigh your rights and freedoms — for example, to support marketing, analyze usage, and prevent fraud.
• Legal obligations. We may process your information to comply with our legal obligations, such as cooperating with law enforcement or defending our legal rights.
• Vital interests. We may process your information where necessary to protect your or another person's vital interests.

If you are located in Canada, this section applies to you.

We may process your information if you have given us express or implied consent, and you may withdraw consent at any time. In some exceptional cases we may be permitted by law to process your information without consent, for example for fraud detection and prevention or as otherwise authorized by applicable law.

4. When and with whom do we share your personal information?

In Short: We may share information in specific situations described in this section and/or with the following categories of third parties.

Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us and require access to do that work, under contracts designed to safeguard your personal information.

The categories of third parties we may share personal information with include:

We also may need to share your personal information in the following situations:

• Business Transfers. In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
• Affiliates. We may share your information with our affiliates, requiring them to honor this Privacy Notice.
• Business Partners. We may share your information with our business partners to offer you certain products, services, or promotions.

5. Do we use cookies and other tracking technologies?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. Some help us maintain security and basic functions; others, used with third parties, support analytics and advertising.

Our cookies map to the following purposes: Strictly Necessary, Analytics & Performance, Personalization, and Targeted Advertising & "Sharing." To the extent these technologies are deemed a "sale"/"sharing" under applicable US state laws, you can opt out as described in the "Do United States residents have specific privacy rights?" section below. Specific information about how we use these technologies and how to refuse certain cookies is set out in our Cookie Policy.

Google Analytics

We may share your information with Google Analytics to track and analyze the use of the Services, including Remarketing with Google Analytics. To opt out, visit https://tools.google.com/dlpage/gaoptout. For more information, see the Google Privacy & Terms page.

6. Do we offer artificial intelligence-based products?

In Short: We offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies.

As part of our Services, we offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies ("AI Products"). We provide these through third-party service providers, including Google Cloud AI, OpenAI, Anthropic, Amazon Web Services (AWS) AI, and Hugging Face. Your input, output, and personal information may be shared with and processed by these providers to enable your use of our AI Products.

Our AI Products are designed for the following functions: AI applications, AI bots, natural language processing, and text analysis. All personal information processed using our AI Products is handled in line with this Privacy Notice and our agreements with third parties.

7. How do we handle your third-party account logins?

In Short: If you choose to register or log in to our Services using a third-party account (like Google or Microsoft), we may have access to certain information about you.

Our Services offer you the ability to register and log in using your third-party account details (like your Google or Microsoft account). Where you choose to do this, we will receive certain profile information about you from that provider, which may include your name, email address, and profile picture. We use the information we receive only for the purposes described in this Privacy Notice. We do not control, and are not responsible for, other uses of your personal information by that provider.

8. Is your information transferred internationally?

In Short: We may transfer, store, and process your information in countries other than your own.

Our servers are located in the United States. If you access our Services from outside the United States, your information may be transferred to, stored, and processed by us and the third parties with whom we share it, including in the United States and other countries. If you are a resident in the EEA, UK, or Switzerland, these countries may not have data protection laws as comprehensive as those in your country; however, we take all necessary measures to protect your personal information in accordance with this Privacy Notice and applicable law.

European Commission's Standard Contractual Clauses. We have implemented measures to protect your personal information, including by using the European Commission's Standard Contractual Clauses for transfers between our group companies and between us and our third-party providers. These clauses can be provided upon request.

9. How long do we keep your information?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.

We will only keep your personal information for as long as necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or securely store and isolate it until deletion is possible.

10. How do we keep your information safe?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that unauthorized third parties will not be able to defeat our security. You should only access the Services within a secure environment.

11. Do we collect information from minors?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to their use of the Services. If we learn that personal information from users under 18 has been collected, we will deactivate the account and take reasonable measures to delete such data. If you become aware of any data we may have collected from children under 18, please contact us at privacy@getrelynt.com.

12. What are your privacy rights?

In Short: Depending on your state or country of residence, you may have rights that allow you greater access to and control over your personal information.

In some regions (like the EEA, UK, Switzerland, and Canada), you have certain rights under applicable data protection laws, which may include the right to request access and obtain a copy of your personal information, to request rectification or erasure, to restrict processing, to data portability, and not to be subject to automated decision-making. You can make such a request by contacting us using the details in the "How can you contact us about this notice?" section.

If you are located in the EEA or UK and believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or the UK Information Commissioner's Office. If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.

Withdrawing your consent. If we are relying on your consent, you have the right to withdraw it at any time by contacting us. This will not affect the lawfulness of processing before its withdrawal.

Opting out of marketing. You can unsubscribe from our marketing communications at any time using the unsubscribe link in our emails or by contacting us. We may still send you service-related messages.

Account information

If you would at any time like to review or change the information in your account or terminate your account, you can log in to your account settings or contact us. Upon your request, we will deactivate or delete your account and information from our active databases, though we may retain some information to prevent fraud, troubleshoot problems, assist with investigations, enforce our legal terms, or comply with applicable legal requirements.

Cookies and similar technologies. Most browsers accept cookies by default; you can usually set your browser to remove or reject cookies. If you have questions about your privacy rights, email us at privacy@getrelynt.com.

13. Controls for do-not-track features

Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature. Because no uniform technology standard for recognizing and implementing DNT signals has been finalized, we do not currently respond to DNT browser signals. California law requires us to disclose that we do not respond to DNT signals at this time.

Global Privacy Control. We recognize and honor Global Privacy Control (GPC) signals. If you use a browser or extension that supports GPC, we treat this as a valid request to opt out of the sale or sharing of your personal information for targeted advertising under applicable state privacy laws, including the CCPA, and we apply it automatically. For more information, visit globalprivacycontrol.org.

14. Do United States residents have specific privacy rights?

In Short: If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia, you may have rights to access, correct, delete, and obtain a copy of your personal information, and to opt out of certain processing.

Categories of personal information we collect

In the past twelve (12) months we have collected the categories of personal information below. “Shared” means disclosed for cross-context behavioral advertising.

Your rights

Depending on your state, you may have the right to: know whether we process your personal data and access it; correct inaccuracies; delete it; obtain a portable copy; opt out of targeted advertising, the sale or sharing of personal data, and certain profiling; and not be discriminated against for exercising your rights.

Sales, sharing, and targeted advertising

We do not sell personal information for monetary consideration. However, our use of advertising and retargeting technologies may constitute “sharing” (and, under some US state laws, a “sale”) of certain identifiers for cross-context behavioral advertising, which you can opt out of and which we apply automatically when we detect a Global Privacy Control signal. In the preceding twelve (12) months, we have “shared” the categories of Identifiers and Internet or Network Activity for targeted advertising.

How to exercise your rights

To exercise these rights, you can contact us by submitting a data subject access request or by emailing privacy@getrelynt.com. We will verify your identity as required by law and respond within the statutory timeframe. You may use an authorized agent, subject to proof of authorization.

Appeals

If we decline to take action on your request, you may appeal by emailing privacy@getrelynt.com with the subject “Privacy Appeal.” If your appeal is denied, you may contact your state attorney general.

California “Shine the Light” law

California Civil Code Section 1798.83 permits California residents to request, once a year and free of charge, information about categories of personal information we disclosed to third parties for their direct marketing purposes. We do not make such disclosures. To make a request, contact us using the details below.

15. Do we make updates to this notice?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this Privacy Notice from time to time. The updated version will be indicated by a revised date. If we make material changes, we may notify you by prominently posting a notice or by directly sending you a notification.

16. How can you contact us about this notice?

If you have questions or comments about this notice, you may email us at privacy@getrelynt.com or contact us by post at: Relynt, Inc., Scottsdale, Arizona, United States.

17. How can you review, update, or delete the data we collect from you?

Based on the applicable laws of your country or US state of residence, you may have the right to request access to the personal information we collect, details about how we process it, and to correct or delete it. To make such a request, please submit a data subject access request or contact us at privacy@getrelynt.com.